How to Delete PhonePe Account

PhonePe is a popular digital payment platform that allows users to make seamless transactions, pay bills, recharge phones, and more.

However, circumstances may arise where you decide to delete your PhonePe account.

Whether you’re switching to a different platform or simply want to discontinue using the service, here’s a step-by-step guide on how to delete your PhonePe account.

Before You Begin

Before you proceed with deleting your PhonePe account, there are a few important points to keep in mind:

  1. Account Balance: Ensure that your PhonePe wallet has no remaining balance. You won’t be able to delete your account if there’s any money left in your wallet. You can transfer the balance to your bank account or use it for transactions.
  2. Pending Transactions: Make sure all your recent transactions are completed. Deleting your account with ongoing transactions could lead to issues or loss of funds.
  3. Linked Bank Accounts: If you have linked your bank account to PhonePe, it’s a good idea to unlink it before deleting your account. This will prevent any unauthorized access to your banking information.
  4. PhonePe Switch: If you’re using PhonePe Switch services (like ordering food or booking a ride), cancel any active subscriptions or pending orders before deleting your account.

Steps to Delete Your PhonePe Account

Follow these steps to permanently delete your PhonePe account:

  1. Open the PhonePe App

    Launch the PhonePe app on your mobile device. Make sure you’re logged in with the account you want to delete.

  2. Access Profile Settings

    Tap on the ‘Profile’ icon usually located at the top left or right corner of the app’s home screen.

  3. Go to My Account

    Scroll down and find the “My Account” or “Account Settings” option. Tap on it to proceed.

  4. Account Closure

    Look for the “Account Closure” or “Delete Account” option. Tap on it to initiate the account deletion process.

  5. Provide Feedback (Optional)

    PhonePe may prompt you to provide feedback regarding your reason for deleting the account. This step is optional but can help PhonePe improve its services.

  6. Confirm Account Deletion

    A confirmation screen will appear, detailing the consequences of deleting your account. Read the information carefully and confirm your decision.

  7. Verification

    PhonePe may require you to enter your PIN or authenticate through a one-time password (OTP) sent to your registered mobile number.

  8. Account Deleted

    After completing the verification process, your PhonePe account will be permanently deleted. You’ll receive a confirmation notification.

Frequently Asked Questions (FAQs): How to Delete PhonePe Account

Can I recover my PhonePe account after deletion?

No, once you delete your PhonePe account, it cannot be recovered. Make sure you have backed up any important information before proceeding.

What happens to my linked bank accounts after deleting the account?

Deleting your PhonePe account will not affect your linked bank accounts. However, it’s recommended to unlink your bank accounts before deleting the account for security reasons.

Will my transaction history be deleted as well?

Yes, all your transaction history will be deleted along with your account. Ensure you have any necessary records saved elsewhere.

Are there any charges for deleting the PhonePe account?

No, there are no charges associated with deleting your PhonePe account.

How long does it take to delete the account?

The account deletion process is usually immediate upon completing the required steps.


Deleting your PhonePe account can be a straightforward process if you follow the steps outlined above. Ensure you’ve cleared your account balance, completed transactions, and unlinked bank accounts before initiating the deletion.

Remember that this action is irreversible, so make sure you’ve backed up any important data or records before proceeding.

If you’re certain about your decision, follow the steps, and bid farewell to your PhonePe account.


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